CPC Invests In Cutting-Edge IT To Enhance Customer ServiceAuthor: Central Pest Control | Monday 09/06/2014
Central Pest Control has recently invested in innovative new software provided by eDuce Software Ltd in order to enhance the already excellent service levels we provide to our customers.
eDuce’s Scheduling-Management System enables us to link all operational aspects of our business, providing us with integrated scheduling, timesheets, enquiry logging, quotes, job reports and invoicing, as well as tracking material purchases and costs.
The System gives us profitability reports by job type, customer, date range, staff member and department, plus financial reports, all of which are essential in keeping us up to date and allowing us to concentrate on our clients’ well-being in real time.
We have invested in these cutting-edge IT technologies and reporting tools to ensure our customer service remains at the forefront of industry standards for our sector.
I have used Central Pest Control on a number of occasions now and each time they have solved the problem in a fast, efficient and cost-effective way. I would have no hesitation in recommending CPC for their wide range of services.